Effective Date: 29 November 2024
At Ingaadi Spa & Events Venue, we are committed to safeguarding the privacy of our guests, clients, and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.
Information We Collect
We collect personal identification information such as your name, email address, phone number, and other details provided during inquiries, bookings, or service use. Payment information, including credit or debit card details, is collected for processing reservations or purchases. Additionally, we collect website analytics data, such as IP addresses, browser types, device information, pages visited, and interactions with our website through tools like Google Analytics.
How We Use Your Information
Your information is used to process bookings and payments, communicate with you about reservations, promotions, or updates, respond to inquiries and provide customer support, improve our website functionality and user experience through analytics, and send promotional offers and newsletters where consent has been given.
Website Analytics and Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Third-party services like Google Analytics collect anonymous data to track usage patterns. You can disable cookies in your browser settings, but this may impact website functionality.
Data Protection Measures
We prioritize the security of your personal information by using encryption and secure servers for data storage and transmission, restricting access to personal data to authorized personnel only, and regularly reviewing our data protection protocols. Despite these measures, no method of electronic transmission or storage is entirely secure.
Sharing Your Information
We may share information with trusted third-party service providers, such as payment processors or IT service providers, to operate and maintain our services. We may also disclose personal information to comply with legal requirements or protect rights, property, or safety. Your personal information will not be sold or traded to third parties.
Your Rights
You have the right to request access to your data or corrections to inaccurate information. You may request the deletion of your personal data where applicable or object to the processing of your data for specific purposes, such as marketing. You can also withdraw consent for processing personal information where applicable. To exercise your rights, please contact us using the details provided below.
Third-Party Links
Our website may include links to external sites. Ingaadi Spa & Events Venue is not responsible for the privacy practices of these third-party websites and recommends reviewing their privacy policies.
Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this policy periodically for updates.
Contact Information
If you have any questions, concerns, or requests regarding your personal data, please contact us:
By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Ingaadi Spa & Events Venue with your personal information.
Have a question? Get in touch with us at info@ingaadi.co.za.
