Ingaadi (“we”, “our”, or “us”) is part of the Sunshine Leisure Group. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
Visit our website
Make bookings or enquiries
Visit our venue
Contact us through email, phone, WhatsApp, or social media
Participate in events or promotions
This policy applies to all services offered by Ingaadi through our website and physical venue.
We may collect the following personal information:
Full name and surname
Email address
Telephone number
Booking and reservation details
Billing and payment information
Vehicle information where applicable
CCTV footage while on our premises
Website usage information through cookies and analytics tools
We only collect information necessary to provide our services effectively and securely.
Your information may be used to:
Process reservations and payments
Respond to enquiries and customer support requests
Communicate booking confirmations or updates
Improve our services and customer experience
Send promotional or marketing communication where permitted
Maintain the safety and security of guests, staff, and property
Comply with legal and regulatory obligations
We do not sell or trade your personal information.
We may share your information with trusted third parties including:
Payment service providers
Booking or reservation systems
IT and website service providers
Legal or regulatory authorities where required by law
All third parties are required to keep your information secure and confidential.
For the safety and security of our guests, staff, and property, certain public areas at Ingaadi may be monitored by CCTV cameras.
Footage is securely stored and only accessed when necessary for security, legal, or operational purposes.
Our website may use cookies and analytics tools to:
Improve website functionality
Understand visitor behaviour
Enhance user experience
Monitor website performance
You may disable cookies through your browser settings at any time.
If you choose to receive marketing communications from us, we may send:
Promotions
Event announcements
Special offers
News and updates
You may unsubscribe from these communications at any time.
We take reasonable technical and organisational measures to protect your personal information against:
Loss
Unauthorised access
Misuse
Disclosure or alteration
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Meet legal or regulatory obligations
Resolve disputes or enforce agreements
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally permitted
Withdraw consent for marketing communications
Requests may be submitted using the contact details below.
Our website or social media pages may contain links to external websites. Ingaadi is not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy from time to time. Any changes will be published on our website.
For any questions regarding this Privacy Policy or your personal information, please contact:
Ingaadi
Website: https://ingaadi.co.za/
Email: [insert email]
Phone: [insert phone number]
Address: [insert physical address]
Ingaadi is proudly part of Sunshine Leisure Group.
